Knowledge Base/Freephoneline Home Phone/Getting Started

Contact Fongo

Support
posted this on January 10, 2013 12:10

Customer Support:

Customers are advised to search the forum and product FAQs for resolution before submitting a ticket. Unsupported questions, inquiries or problems will be reviewed by Fongo support staff and closed. Fongo offers support by email for the following topics

For billing inquiries, email billing@freephoneline.ca 
For porting requests, email porting@freephoneline.ca
For issues related to your Fongo Home Phone device or service, email support@freephoneline.ca 
For general inquiries, email talkfreely@freephoneline.ca
To submit feedback, feedback@freephoneline.ca

Where can I?

To purchase Fongo Home Phone online, visit http://www.fongo.com/home-phone/ 
To purchase the Freephoneline VoIP Unlock Key online, visit http://www.freephoneline.ca 
To purchase World Credits, log in to your account 

View and search Fongo FAQs, visit http://support.fongo.com
View and search Freephoneline FAQs, visit http://support.freephoneline.ca 

Important: Please note we do not provide third party ATA device troubleshooting for customers who have purchased the VoIP Unlock Key. Please see the community forum at: viewforum.php?f=15 for community discussion.

 
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