Customers are advised to search the forum and product FAQs for resolution before submitting a ticket. Unsupported questions, inquiries or problems will be reviewed by Fongo support staff and closed. Fongo offers support by email for the following topics
For billing inquiries, email firstname.lastname@example.org
For porting requests, email email@example.com
For issues related to your Fongo Home Phone device or service, email firstname.lastname@example.org
For general inquiries, email email@example.com
To submit feedback, firstname.lastname@example.org
Where can I?
To purchase Fongo Home Phone online, visit http://www.fongo.com/home-phone/
To purchase the Freephoneline VoIP Unlock Key online, visit http://www.freephoneline.ca
To purchase World Credits, log in to your account
View and search Fongo FAQs, visit http://support.fongo.com
View and search Freephoneline FAQs, visit http://support.freephoneline.ca
Important: Please note we do not provide third party ATA device troubleshooting for customers who have purchased the VoIP Unlock Key. Please see the community forum at: viewforum.php?f=15 for community discussion.