Note: This feature is only available for accounts with a VoIP Unlock Key.
Follow Me is a call forwarding feature powered by Fongo. Follow Me will call up to 3 separate phone numbers either sequentially or simultaneously, giving you the chance to answer the call on the most convenient device.
To Access Call Forwarding / Follow Me settings:
- Log in to your FreePhoneLine account
- Click on "VOIP Settings" in the navbar
- Click on the blue "Settings" button
- Click on the "Follow Me Settings" button
Forwarding Mode
- Simultaneous – All Follow Me numbers, including your Fongo Mobile number that was dialed by the caller, will ring at the same time, allowing you to pick up the call wherever it is convenient. You cannot have more than 2 numbers for Simultaneous mode.
- Sequential – Incoming calls will be forwarded to the first listed Follow Me number. If the call isn’t answered at the first Follow Me number, it will continue on to the next Follow Me number and so on. If none of your Follow Me numbers have voicemail, the call will be directed back to your voicemail system.
- Never – To turn off call forwarding select this option.
What Phone Numbers Can You Forward To
Free
You can forward your calls to a number within Canada's 10 provinces
Requires World Credits
You can forward your calls to a number within the Contiguous (48) United States if you:
- have World Credits on your account
and
- the rate for the forwarded number is less than 3 cents / minute
At this time we do not support forwarding to international or toll-free numbers.
Limitations/Restrictions:
- You cannot forward to a phone number that already is a destination for call forwarding by another Fongo account. For example, if you and your partner both have Fongo Mobile, you both cannot forward your Fongo numbers to your home phone
- You cannot forward to FreePhoneLine numbers. Only forwarding from Fongo Home Phone numbers to Fongo Mobile numbers (and vice versa) are allowed.
- Follow Me settings will be automatically reset (turned off) for accounts which have not been used to place an outgoing call for 90 days
- FreePhoneLine is not intended to be used primarily as a call forwarding service